Privacy Policy

(Last updated: November 2025)

At EFTUMA, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your data when you visit our website or book our services.

1. Information We Collect

We collect the following data through our forms and booking system:

  • Name, email address, and phone number

  • Age group and preferred language

  • Emotional challenges or goals (as voluntarily shared)

  • Booking details (date, time, session type)

We do not collect or store financial information (payments, card data) on our servers.

2. How We Use Your Information

Your data is used to:

  • Schedule and manage appointments

  • Send email confirmations and reminders

  • Respond to inquiries and provide personalized guidance

  • Improve our website and services

  • Send occasional updates or helpful resources (only with your consent)

3. Data Protection

  • Your information is stored securely and accessed only by authorized personnel.

  • We do not sell, rent, or share your data with third parties for marketing.

  • If you contact us via WhatsApp or email, your communication is subject to their platform privacy terms.

4. Cookies

Our website may use cookies to improve performance and personalize user experience.
You can disable cookies anytime in your browser settings.

5. Email Communication

If you subscribe or contact us, you may occasionally receive emails about new sessions, updates, or healing insights.
You can opt-out anytime by replying “Unsubscribe.”

6. Third-Party Services

Our website may use:

  • Google Analytics (for website traffic tracking)

  • Google Calendar / Booking Plugins (for appointments)
    These services may collect limited technical data (e.g., device type, IP address) to enhance functionality.

7. Your Rights

You have the right to:

  • Request access to your personal data.

  • Ask for correction or deletion of your information.

  • Withdraw consent at any time.

To exercise these rights, contact: contact@eftuma.com.

8. Data Retention

We retain client information only as long as necessary for therapy records and legal obligations, after which it is safely deleted.

9. Updates to Policy

This Privacy Policy may be updated periodically to reflect new regulations or features.
Check this page regularly for updates.

10. Contact Us

If you have any concerns about privacy or data handling, please contact:
📧 contact@eftuma.com
📍 Madurai, Tamil Nadu, India